Technical Writers

ScITech Consultants have a team of technical writers from a wide range of disciplines. Our technical writers are currently writing technical documents and marketing brochures for global players in the Telecommunications and Physical Sciences sectors. Our technical writers use a wide variety of industry standard products including Adobe Frame Maker and Microsoft Word.

We can deliver technical documents in a wide variety of formats, including Portable Document Format (PDF), Hyper Text Markup Language (HTML), Standard Generalized Markup Language (SGML), and eXtensible Markup Language (XML). Whether you are a global corporate or a small software house, we are happy to undertake all levels of technical documentation work from all sectors. We are happy to be a complete or supplementary solution to your technical documentation requirements. ScITech Consultants can serve as an additional resource to an existing Technical Documentation Department, or can fully manage your technical documentation.

Our approach

Our solutions are not standardized because we recognize that each product or service has individual objectives. We evaluate your requirements and blend our services to fulfill specific information and business needs. Our principal activities in this area include:

• Consultancy and strategic planning
• Technical documentation, writing, editing and testing
• Information and graphic design

Our technical writers, technical illustrators and Web designers have experience and expertise in producing high quality documentation for technical products. The success of these products or systems depends, to a great extent, upon the easy accessibility of quality information. We believe that documentation should support, enhance and complement the product offering. All too often developers are tasked with producing documentation. They are not always prepared or suited to undertake the demands of this task, nor do they have the time. Our writers are experienced in documenting complex concepts. Our writers can quickly identify, retrieve and communicate fundamental information while your product specialists are utilized in product development. Our authors view products from a user perspective and present information to best serve audience requirements.

To give you an example of the documentation process, ScITech Consultants usually approach a documentation task in the following way.

After an Initial meeting at your premises to discuss your requirements and to define the scope of the document(s), we provide you with a written proposal, including costs and time scales. We then commence the writing task as follows:

• visit your subject matter experts to gather information
• receive any existing specification/source material from you
• we produce and deliver a first draft
• we resolve any detailed queries with your subject matter experts as work progresses (e-mail/phone/visits as required)
• we highlight any areas which are deficient due to lack of information
• you review the document(s), provide detailed comments, and attempt to resolve deficiencies

We produce additional drafts which should be complete. You review and feed back any last-minute changes. We then deliver "Issue Status" soft-copy for publishing. We can arrange to have the handbooks printed if you require hard-copy delivery.